At LA Sport Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refunds process to ensure a hassle-free experience. Please read our Returns & Refunds policy carefully to understand the terms and conditions.

1. Return Eligibility
You may return most new, unused items within 30 days of receiving your order for a full refund, provided that the following conditions are met:

  • The item is in its original condition and packaging.
  • The item is not damaged or altered in any way.
  • The item is not a sale, clearance, or final sale product (please check the product details for exclusions).

2. How to Initiate a Return
To initiate a return, please follow these steps:

  1. Contact us via email at [email protected] with your order number and details of the item(s) you wish to return.
  2. Our customer service team will provide you with a return authorization and instructions on how to send your item(s) back.

3. Return Shipping

  • You are responsible for the return shipping costs, unless the item you received is defective or damaged.
  • We recommend using a tracked and insured shipping service to return your item to ensure it reaches us safely. We are not responsible for lost or damaged returns.

4. Refund Process
Once your returned item is received and inspected, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to be processed and appear in your account, depending on your payment provider.

5. Defective or Damaged Items
If you receive an item that is defective or damaged, please contact us immediately at [email protected]. We will arrange a return at no additional cost to you and provide a full refund or replacement, depending on your preference and availability of the item.

6. Non-Returnable Items
The following items are not eligible for return or refund:

  • Items marked as final sale, clearance, or non-returnable at the time of purchase.
  • Custom or personalized products.
  • Items that have been used, damaged, or altered.

7. Exchanges
We do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.

8. Late Returns
Returns that are made outside of the 30-day return window may not be accepted or may incur a restocking fee. Please ensure that you initiate your return within the specified time frame.

9. Changes to This Policy
We reserve the right to modify or update our Returns & Refunds policy at any time. Any changes will be reflected on this page with an updated “Last Revised” date. We encourage you to review this policy periodically.